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TAUG 2007 Schedule: CAE creditTraining Sessions

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Monday, April 23
1:30pm - 3:00pm
CAE credit5. Ad Hoc Querying — The Basics and Beyond (Training)
Advertising Manager

In this 90-minute training session, learn how to use one of the most powerful tools in TIMSS – Ad Hoc Query.  If you’re not using this module, learn how it can empower end-users and reduce the reliance on other report writing.  If you’re already using the module, learn new tips and tricks from a power user.  The training session will be presented using TIMSS 6, but will be applicable to TIMSS 5 users as well.  The session is designed for end users, and will not focus on any of the technical aspects of ad-hoc query.

Participants will learn how Query Metadata can be setup to be most useful to those running reports, and how to develop a query to retrieve the desired records.  They will also learn what can be done with queries once they are developed, and how security can be applied within the Ad Hoc Query module.

Participants should include TIMSS users who want to improve how they are using the module, as well as users who want to increase their end users’ use of this module.

Personas: Certification Manager, Exhibition Manager, Marketing Manager, Meetings Manager, Membership Manager, Subscriptions Manager, Advertising Manager, Transcript Manager
Versions: TIMSS 6, Personify

TMA Resources Staff Liaison: Susannah Mechem

Presenters:
Amy Scherdin, TMA Resources
Susannah Mechem, TMA Resources

3:30pm - 5:00pm
CAE credit4. Making the Most of Reporting Functionality:
For Non-Technical Users (Training)
Advertising Manager

Come learn how to make the most out of TIMSS reporting. In this session, you will get helpful hints on how to run some of the base online reports that you might not know about, and how to make sure the reports contain the data that you are expecting. Also, learn how to communicate to your IT department what your requirements are for a custom report so that you get what you are asking for. Many end users struggle when it comes to asking for custom reports to be developed. Learn how to communicate your requirements so that you get the report that you require.

Personas: Call Center Manager, Call Center Representative, Certification Manager, Certification Registrar Exhibition Manager, Marketing Manager, Meetings Manager, Membership Manager, Subscriptions Manager, Advertising Manager, Transcript Manager
Version: TIMSS 6, Personify

TMA Resources Staff Liaison: Susannah Mechem

Presenters:
Amy Scherdin, TMA Resources
Susannah Mechem, TMA Resources

Tuesday, April 24
9:00am - 10:30am
CAE credit5. Meeting Training: Beyond the Basics

Not all meetings are created equal. TMA Resources staff will lead this training session on the advantages of setting up different meetings different ways. Sharpen your understanding of using TIMSS to manage your meetings.

Personas: Meetings Manager
Versions: TIMSS 6

11:00am - 12:30pm
CAE credit5. The Power of Personas: Maximizing User Efficiency (Training)

Personas are the unique driving force behind the Personify user interface. With personas, it’s possible to give users just the right tools for the job at hand. In this staff-led training session, you’ll learn persona basics, discuss different strategies for deploying personas out-of-the-box, modifying, and creating personas from scratch. Regardless of which strategy is right for your organization, you’ll be prepared to deploy personas for maximum user efficiency.

Personas: System Administrator
Versions: Personify, or anyone considering upgrading to Personify

TMA Resources Staff Liaison: Russ Hilliard

Presenters:
Bill Bruce, American Psychiatric Association (APA)
Ron Moen, Association Management Center (AMC)

Wednesday, April 25
9:00am - 10:30am
CAE credit2. DBA Best Practices (Training)

Learn from the brightest in the business how best to tune your TIMSS or Personify application, and their underlying databases, to operate effectively and efficiently. It’s all about performance, and our DBA experts will show you how to get the very most from your technology investment.

Personas: System Administrator
Versions: All

1:30pm - 5:30pm
CAE credit1. Membership Business Intelligence Training
Advertising Manager

TMA Resources staff will lead this training session for Membership Advantage, TMA Resources membership BI solution. Non-technical users learn how to answer your most pressing membership questions through the practical application of Membership Advantage and its supporting tools.

Personas: Marketing Manager, Meetings Manager, Membership Manager
Versions: TIMSS 6, Personify

TMA Resources Staff Liaison: Amy Scherdin

Presenters:
Steve Coolbaugh, TMA Resources
Amy Scherdin, Tma Resources

CAE credit2. Personify Studio Training

Personify Studio is the tool that allows you to complete the modification or creation of personas through the creation and modification of persona screens, fields, workflows and more. In this four-hour training session, you’ll learn how to create, modify and deploy persona screens, add and remove fields, and modify workflows to create the most productive and efficient user experience possible. Become an architect of user efficiency, with Personify Studio.

Personas: System Administrator
Versions: Personify, and anyone considering upgrading to Personify.

TMA Resources Staff Liaison & Presenter: Russ Hilliard

CAE credit3. Marketing Module Training
Advertising Manager

Receive detailed training from a TMA Resources staff member on the TIMSS Marketing and List Management Module. Learn how to create, store, and manage your lists of members, prospects, and customers.

Personas: Call Center Manager, Call Center Representative, Certification Manager, Exhibition Manager, Marketing Manager, Meetings Manager, Membership Manager, Subscriptions Manager, Advertising Manager
Versions: TIMSS 6

TMA Resources Staff Liaison & Presenter: Gigi Jason

CAE credit4. Subscriptions, BPA, and Advertising Module Training

No two TIMSS modules are more connected to each other than the Subscription and Advertising modules. Come learn how they can both be used to their fullest, including new Advertising enhancements being released in the second quarter of 2007. These days, the Subscription module means more than just printed journals, and the Advertising module means more than print insertions. Learn all the ways that these two modules can be used to setup new types of revenue streams for your organization. Also, learn how TIMSS supports Publication Audit, including both ABC and BPA reporting, which can have a huge impact on your Advertising revenue.

Personas: Subscription Manager, Advertising Manager
Versions: TIMSS 6

TMA Resources Staff Liaison & Presenter: Susannah Mechem

CAE credit5. Open Training on TIMSS 5 and TIMSS 6

Don’t miss your chance to stump our training staff with questions regarding just about anything having to do with TIMSS 5 or 6. Back for a command performance, our trainers will show you how to do just about anything that TIMSS 5 or 6 can do for you. Specific or general questions are welcome. If you can do it in TIMSS 5 or 6, our trainers will show you how.

Personas: All
Versions: TIMSS 5 & 6

TMA Resources Staff Liaison: April Manning

Presenters:
Donna Herring, TMA Resources
April Manning, TMA Resources

6. Model Association Lab

The Model Association is a progressive beta program that gathers feedback from our customers. This program allows our customers to run Personify through a series of exercises in a lab environment and provide feedback to TMA Resources to ensure that the product is as customer-centric as possible. In this four-hour training session, you’ll participate in a mini version of the Model Association labs. Here you will learn more about the concept of the Model Association and future phases, hear from customers who have participated, perform hands-on exercises within Personify, and participate in design and documentation feedback. Special thanks to the Association Management Center (AMC) for providing the laptops for this lab.

Personas: All
Versions: All

TMA Resources Staff Liaison: Anne-Marie Fields, Mike Caudill

Persona Icon Legend

Accounting Manager
Advertising Manager
Call Center Manager
Call Center Representative
Certification Manager

Certification Registrar
Everybody
Exhibition Manager
Advertising Manager Marketing Manager
Meetings Manager

Membership Manager
Senior Executive
Subscriptions Manager
System Administrator
Transcript Manager

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