This year TAUG is going to be bigger and better than ever! We encourage you to come to Albuquerque early and take advantage of all the wonderful events planned for exploring the Duke City on Sunday.
TAUG 2007 Schedule: 
Certification Registrar
View descriptions by clicking on the underlined titles
Sunday, April 22
Additional Fee: $150 (No refunds after March 29, 2007)
A trip to Albuquerque is not complete without a hot air balloon ride. The city is known for the Albuquerque International Balloon Fiesta® that occurs each fall, but you can go ballooning anytime.
Come to Albuquerque a day early and tour the beautiful Rio Grande Valley from the sky. The adventure begins when Rainbow Ryders picks you up at the Hyatt at sunrise. From there you will proceed to the launch site where the action begins. Help with the balloon inflation or sit back, observe, and take pictures as the balloon comes alive. At lift off you will embark upon a journey of uniqueness. Enjoy breathtaking views of the majestic Sandia Mountains and Rio Grande Valley while floating in the sky.
After landing, enjoy a light-continental breakfast and a champagne toast to your safe and memorable adventure. You will be presented with a flight certificate and balloon flight pin to commemorate your aeronautical experience.
Additional Fee: $150
Named as one of the “Top 10 New Courses You Can Play in America for 2000” by GOLF Magazine, Paa-Ko Ridge presents itself among high desert landscapes and the magnificent Sandia Mountains. The 18-hole course is located in Sandia Park, approximately 45 miles from the Hyatt Regency. The additional fee includes: green fees, golf cart, warm-up balls, transportation to and from the golf club, a continental breakfast and light lunch.
Additional Fee $95 (no refunds)
Internationally recognized cookbook author, teacher and television personality Jane Butel will be at TAUG to teach you about New Mexican cuisine. Sit back and relax while you observe the preparation of traditional and innovative New Mexican dishes and then enjoy samples of each item.
REGISTRATION
TMA Resources president and CEO, Edi Dor, will personally welcome you to TAUG and briefly discuss the progress TMA Resources has made during the year and the company’s plans for the future.
Need advice on a TIMSS or Personify issue? Looking for a great vendor? Want to discuss a dilemma with other managers? Locate a colleague who can help you at Find-A-Friend. This TAUG favorite connects those who have questions with their peers who have the answers. Having this event at the beginning of TAUG gives you the entire conference to get together with colleagues who can point you in the right direction. Be sure to bring a list of questions and your business cards to this event.
Experience the culture and cuisine of New Mexico! Join TMA Resources staff and TAUG participants for an evening of fun at El Pinto, a family-owned New Mexican restaurant. Delicious food is just part of the El Pinto experience. TAUG attendees can tour the award-winning salsa factory, enjoy tequila tastings, and see how peppers are roasted.
Monday, April 23
REGISTRATION
Sponsored by Syscom Services
Meet with other TMA Resources customers in your region as this informal breakfast event. The five TIMSS/Personify user groups in the US include: Northeast, Midwest, Washington DC Metro (Maryland, District of Columbia, and Virginia), Southeast, and West. International customers are also invited to meet each other for breakfast. Additional special areas for partners, consultants, prospective customers and TMA Resources staff will also be designated.
Keynote SpeakerMichael Gelb, the TAUG 2006 key note speaker, is back due to the acclaim for his talk in Savannah. Gelb is an internationally renowned author, speaker, and consultant. In this dynamic, highly-engaging speech, Gelb will show you how to stay centered and choose the most creative response to a variety of challenging situations. You will develop new and effective ways of perceiving, understanding, and responding to conflict to create win/win outcomes.
The highlight of the program will be a demonstration of the martial art of Aikido ("the way of harmonious energy"), including audience participation. This unique approach to conflict management will then be applied to specific business issues related to negotiation, inter-personal problem-solving, and leadership.
Break
REGISTRATION
In this session, you’ll learn about the critical leadership competencies important to your organization’s success and effectiveness in the technology arena – and discover how you can implement them to benchmark and improve your current performance.
Personas: Senior Executive
Versions: All
Back by popular demand, this session presents practical ideas for protecting your organization’s most valuable asset – your customer data. From creating a secure mindset for staff, to protecting credit card information , this session will cover a variety of ideas that you will be able to bring home with you – after passing through airport security, of course.
Personas: Systems Administrator
Versions: All
Your Marketing Database
You spend countless hours creating the perfect marketing messages and developing the most creative direct mail packages, so it’s imperative that the communications get to the correct people. In this session, TIMSS users will share examples of building powerful marketing databases and how to segment data for the best ROI.
Personas: Exhibition Manager, Marketing Manager, Meetings Manager, Membership Manager, Subscriptions Manager, Advertising Manager
Versions: All
TMA Resources Staff Liaison: Steve Coolbaugh
Presenters:
Tony Rossell, Marketing General
Curt Powell, Marketing General
4. Volunteer Management: Lessons from Community Based Organizations Many community based organizations rely on volunteers on a daily basis. Listen as they share the best practices for recruiting, engaging, and most importantly keeping volunteers.
Personas: Everybody
Versions: All
TMA Resources Staff Liaison and Presenter: Tammy Linskens
Presenter: Marti Stegall, YMCA of Greater Charlotte
TIMSS and Personify are in operation at some of the world’s largest membership organizations, where unique challenges often present themselves because of the size and mission of these large organizations. Meet with colleagues representing organizations with 50,000 or more customers and members to learn how they have been able to use TMA Resources' software to meet these challenges.
Personas: System Administrator
Versions: All
TMA Resources Staff Liaison: Jenn Jaissle
Moderator: Fran Karm (American Bar Association)
Lunch
Special Association Management Company Luncheon
(Allen Press, AMC, BCS, FirstPoint, The Kellen Company, SAS)
Special Engineering Societies Luncheon
(ASCE, AICHE, ASME, ASSE)
1. How Successful Associations Use Technology in Support of the “Seven Measures of Success: What Remarkable Associations Do That Others Don’t” What other applications can work with TIMSS and Personify? Hear examples of how successful associations work with their technology partners to empower their organizations and align their products and services with the organization’s mission (one of the seven measures).
Personas: Senior Executive, Everybody
Versions: All
TMA Resources Staff Liaison: Sean Bauer
Presenter: Sherry Keramidas, Regulatory Affairs Professionals Society (RAPS)
Web Services and APIs
What other applications can work with TIMSS and Personify? Just about any application that can write to APIs or consume and generate Web services. Learn from you peers how they have been able to integrate third-party applications, such as job banks, online voting and other applications through the use of Web services and APIs. Discuss the dos and don’ts of third-party integration work. See practical examples of these integrated systems at work.
Personas: Systems Administrator
Versions: TIMSS 6, Personify
Associations are using innovative techniques for recruiting new members and retaining existing ones. Membership directors will share some of their most successful ideas, including how to set up and manage an electronic membership program. Learn how your peers are using TIMSS to run these and other programs most efficiently.
Personas: Marketing Manager, Meetings Manager
Versions: All
TMA Resources Staff Liaison: Diane Urbanski
Presenters:
Melinda Reynolds, ACI International
Lynne Marcus, Marcus & Co.
Joy Raether American Psychiatric Association
Customer service professionals, this is your chance to talk to your colleagues about best practices in the field and how to use TIMSS to improve customer service practices, policies, and procedures. Topics may include how to improve call response times, training techniques, and how to incorporate order entry into your call center. Find out what works, what doesn’t, and how you can take your customer service department to the next level.
Personas: Call Center Manager, Call Center Representative
Versions: All
5. Ad Hoc Querying — The Basics and Beyond 
In this 90-minute training session, learn how to use one of the most powerful tools in TIMSS – Ad Hoc Query. If you’re not using this module, learn how it can empower end-users and reduce the reliance on other report writing. If you’re already using the module, learn new tips and tricks from a power user. The training session will be presented using TIMSS 6, but will be applicable to TIMSS 5 users as well. The session is designed for end users, and will not focus on any of the technical aspects of ad-hoc query.
Participants will learn how Query Metadata can be setup to be most useful to those running reports, and how to develop a query to retrieve the desired records. They will also learn what can be done with queries once they are developed, and how security can be applied within the Ad Hoc Query module.
Participants should include TIMSS users who want to improve how they are using the module, as well as users who want to increase their end users’ use of this module.
Personas: Certification Manager, Exhibition Manager, Marketing Manager, Meetings Manager, Membership Manager, Subscriptions Manager, Advertising Manager, Transcript Manager
Versions: TIMSS 6, Personify
TMA Resources Staff Liaison: Susannah Mechem
Presenters:
Amy Scherdin, TMA Resources
Susannah Mechem, TMA Resources
Break
1. The Data-Driven Organization Tapping into one of the Seven Measure of Successful Associations (data-driven strategies) from the best-selling book of the same name, this session not only defines “balanced scorecard” , but also gives you a roadmap of how to bring this concept to life within your organization. The session leaders will provide you with guidance on how to develop and implement a balanced scorecard for your organization – and talk about what data you need to collect and why.
Personas: Senior Executive, Marketing Manager, Everybody
Versions: All
TMA Resources Staff Liaison: Tom Brantigan, Patty Gannon
Presenters:
Margaret Ann Jordan, Society of Actuaries (SOA)
Tracy Barron, American Association of Critical Care Nurses (AACN)
Chris Bauman, American Society for Quality
Tom Brantigan, TMA Resources
Thinking of moving on up? This session will show you how. Learn from staff and your own peers who have gone through the process how best to orchestrate your migration from TIMSS 5 to either TIMSS 6 or Personify. Practical advice and resources will be on hand to help you make a smooth, efficient transition.
Personas: Accounting Manager, Systems Administrator
Versions: TIMSS 6, Personify
TMA Resources Staff Liaison and Presenter: Ramesh Kotikalapudi
4. Making the Most of Reporting Functionality: For Non-Technical Users
Come learn how to make the most out of TIMSS reporting. In this session, you will get helpful hints on how to run some of the base online reports that you might not know about, and how to make sure the reports contain the data that you are expecting. Also, learn how to communicate to your IT department what your requirements are for a custom report so that you get what you are asking for. Many end users struggle when it comes to asking for custom reports to be developed. Learn how to communicate your requirements so that you get the report that you require.
Personas: Call Center Manager, Call Center Representative, Certification Manager, Certification Registrar Exhibition Manager, Marketing Manager, Meetings Manager, Membership Manager, Subscriptions Manager, Advertising Manager, Transcript Manager
Version: TIMSS 6, Personify
TMA Resources Staff Liaison: Susannah Mechem
Presenters:
Amy Scherdin, TMA Resources
Susannah Mechem, TMA Resources
Some of the most dynamic membership organizations in the world are using TMA Resources' e-Business tool as the muscle behind their Web presence. Review examples of practical deployments for such e-business applications as online directories, hotel blocking and more. Understand the challenges presented by these deployments and the benefits organizations have reaped by beefing up their e-business capabilities.
Personas: Call Center Manager, Certification Manager, Exhibition Manager, Marketing Manager, Meetings Manager, Membership Manager, Subscriptions Manager, Transcript Manager
Versions: All
TMA Resources Staff Liaison: Parag Acharya
Presenters:
Parag Acharya, TMA Resources
Julie Huebsch, Military Officers Association of America
Rob Kaighn, Council on Foundations
With the launch of Personify Analytics Advantage, TMA Resources introduced a new, easy-to-use business intelligence solution tailored to the needs of business users. As part of our roadmap, we are looking at adding additional "packages" that take you beyond the currently offered Membership Advantage package into additional areas of interest. In this session, we'd like to get your input on strategic areas of concern on which you'd like our business intelligence solution to focus. Please note that seating is limited.
Moderated by Patty Gannon, Senior Design Analyst, from TMA Resources
TMA Resources Staff Liaison: Patty Gannon
Traditional cuisine in Albuquerque blends Native American and Latin ingredients. However, traditional New Mexican eateries are just a few of the many different restaurants to be found in Albuquerque. The city offers thousand of dining options, from quaint and casual to white linen elegance-the choices are limitless! Join TMA Resources staff and TAUG attendees for a "Dutch dinner" at the restaurant of your choice. Reservations have been made at a variety of local restaurants for TIMSS and Personify users. Be sure to sign-up for the dine-around at the registration desk when you arrive in Albuquerque.
Tuesday, April 24
Breakfast
Special Community Based Organization Breakfast (YMCA-Charlotte, YMCA NW NC, GSUSA)
Focus Group: Future e-Business Offerings
1. Successful Project and Resource Management Back by popular demand! One of the most highly rated sessions at TAUG 2006, project management experts from world-class associations will show you how to prioritize and manage your IT project portfolio, within the context of organizational priorities. Allocate resources, and work with vendors like TMA Resources, so projects are completed on time, within budget and in a quality fashion. Retain, retrain, and develop your IT staff, and build solid relationships with internal customers to satisfy their expectations. Several proven take-a-ways, templates, and examples will be distributed.
Personas: Senior Executive, Systems Administrator, Everybody
Versions: All
TMA Resources Staff Liaison: Sonja Hutton
Presenters:
Bob Murray, American College of Physicians (ACP)
Nancy Connors, American College of Physicians (ACP)
Michael Clementi, American College of Physicians (ACP)
This is the first of a two-part series for accountants. This informal discussion will provide you with the opportunity to learn how other organizations are handling credit card processing and lockbox processing. Come prepared with you list of challenges and solutions.
Personas: Accounting Manager
Versions: All
TMA Resources Staff Liaison: Charlene Goldstein
Moderator: Olimpia Ballmaier, Radiological Society of North America, (RSNA)
Whether we like it or not, our best business decisions are more and more frequently based on data. Fact-based decision making is rapidly replacing "gut-feel-seat-of-the-pants" decision making. That means that the quality of your data is central to the accuracy of your strategic planning. Learn about software profiling tools that others are using to identify data anomalies and other problems with their data. See how these tools are being used to dramatically improve data quality.
Personas: Call Center Manager, Certification Manager, Exhibition Manager, Marketing Manager, Meetings Manager, Membership Manager, Subscriptions Manager, Advertising Manager
Versions: All
TMA Resources Staff Liaison: Steve Coolbaugh
Got a great Crystal report that everyone back at the office just loves? Here’s your chance to get the recognition you deserve, from the people who really appreciate a well-crafted report. Or, maybe you’ve got the perfect report in mind, but just haven’t been able to figure out how to make it a reality. Join the Crystal Reports Swap Meet, where the experts gather to show off their best reports and pick up new ideas and pointers from friends. (Be sure to bring examples of the reports you’ve created, and be prepared to share.)
Personas: Call Center Manager, Call Center Representative Certification Manager, Exhibition Manager, Marketing Manager, Meetings Manager, Membership Manager, Subscriptions Manager, Transcript Manager
Not all meetings are created equal. TMA Resources staff will lead this training session on the advantages of setting up different meetings different ways. Sharpen your understanding of using TIMSS to manage your meetings.
Personas: Meetings Manager
Versions: TIMSS 6
Break
Another winner repeated from TAUG 2006! This time there will be more TMA Resources participants, more customer examples offered, and even more specific take-aways and tips about how to maximize your organization’s relationship with your technology partner – and obtain the results you desire.
Personas: Senior Executive, System Administrator
Versions: All
TMA Resources Staff Liaison: Paul Sanborn
Presenters:
Paul Sanborn, TMA Resources
Dan Tex, Toastmasters
Karen angel, Association Management Company
Frank McShay, The Risk Management Association
Bring your ideas and experiences to the second of two sessions targeted toward accounting experts. Topics that will be discussed include secrets of month end closing, financial reporting and preparing for your audit.
Personas: Accounting Manager
Versions: All
TMA Resources Staff Liaison: Charlene Goldstein
Moderator: Olimpia Ballmaier, Radiological Society of North America, (RSNA)
Small is beautiful! Join your colleagues from smaller organizations (50 staff or fewer) to learn about the special challenges faced by smaller – yet no less mighty – organizations in their use of TIMSS.
Personas: Systems Administrator
Versions: TIMSS 5 & 6
TMA Resources Staff Liaison: Jenn Jaissle
Moderator: Chuck Szymaszek, Wire Association International (WAI)
Exposition managers of both large and small meetings will gain valuable advice in this informal discussion about how other customers are using TIMSS to manage online meetings. Topics such as registration processes and the customized meeting applications will be discussed. Come with questions for other meeting planners and be ready to share your experiences.
Personas:Meetings Manager, Systems Administrator, Certification Registrar
Versions: All
TMA Resources Staff Liaison: April Manning
There is a wealth of data captured and stored within your TIMSS / Personify operational database. Accessing and reporting this data is now easier than ever, thanks to TMA Resources’ new Business Objects integration. This training session will focus the following:
- Operational Dashboards – Get at a glance information tailored toward your management role. Define navigation to other reports and Web sites within your dashboard. Define alerts that will notify you immediately about conditions that you need to monitor. Learn how to use and customize your operational dashboard. BO technology is Dashboard Manager.
- Operational Ad Hoc Query (Data Analyzer) – Create lists, reports, charts, Word merges, and CSV exports using complex query logic. Learn how this is tied back to TIMSS / Personify for marketing campaigns. Use LiveOffice to embed reports in PowerPoint, Word, etc. that are refreshed in real-time. Define schedules to automatically generate and deliver reports by email on a recurring basis. BO technology is Web Intelligence.
- Business Intelligence (Membership Advantage) – Extract information from data. Learn about additional questions that can be answered only through an informational data environment – the data warehouse. Understand the power of ETL (extract, transformation, and load) routines and how they can greatly simplify complex trend analysis and reporting on key performance indicators.
This training should provide a better understanding of TIMSS / Personify technology in place today to better become a data-driven organization.
Personas: Call Center Manager, Call Center Representative, Certification Manager, Certification Registrar, Exhibition Manager, Marketing Manager, Meetings Manager, Membership Manager, Subscriptions Manager, Advertising Manager, Transcript Manager
Versions: All
TMA Resources Staff Liaison: Patty Gannon
Presenters:
Patty Gannon, TMA Resources
Tony Orlando, TMA Resources
Personas are the unique driving force behind the Personify user interface. With personas, it’s possible to give users just the right tools for the job at hand. In this staff-led training session, you’ll learn persona basics, discuss different strategies for deploying personas out-of-the-box, modifying, and creating personas from scratch. Regardless of which strategy is right for your organization, you’ll be prepared to deploy personas for maximum user efficiency.
Personas: System Administrator
Versions: Personify, or anyone considering upgrading to Personify
TMA Resources Staff Liaison: Russ Hilliard
Presenters:
Bill Bruce, American Psychiatric Association (APA)
Ron Moen, Association Management Center (AMC)
Lunch
Special Credit Union Luncheon (PCUL, CCUL, NYSCUL, CUNA)
Special Trade Association Luncheon
(Organizations with all or primarily company-based memberships)
Take a glimpse into the future. TMA Resources will highlight current and upcoming products and services and discuss what it all means for you. Discover what TMA Resources is doing to help you meet your goals now and what you can expect in the years to come.
Albuquerque is such an amazing city that it's only fair to give you time to explore on your own. TAUG will break early on Tuesday to give you time to barter in historic Old Town, learn about the authentic history of traditional Pueblo cultures at the Indian Pueblo Cultural Center, try your luck at an Albuquerque casino, or even take a New Mexican cuisine cooking class. The choice is yours. Please be sure to register for the cooking class and museum tours in advance.
Additional Fee: $10
The Indian Pueblo Cultural Center showcases the history and accomplishments of New Mexico's 19 Indian pueblos. View the extensive collection of artifacts and poetry and learn about the daily life of the pueblo people. After the tour you can be taken to Old Town or back to the Hyatt Regency Albuquerque. The additional fee covers the tour and transportation costs.
Additional Fee: $25
Santa Fe, the oldest state capital in the U.S. is an hour north of Albuquerque. Join other conference attendees on a trip to Santa Fe. Enjoy site seeing, shopping, and dinner all at your leisure. The additional fee covers transportation costs to and from Santa Fe.
No Additional Fee
Take your chances at the Sandia Resort & Casino. The casino offers black jack, roulette, craps, and three-card poker. It also has more than 1,700 slot and video machines as well as live keno and bingo. No need to worry if you build up an appetite at the casino. With five restaurants on-site, you’ll be sure to find something to your liking.
Additional Fee: $10
This site of Albuquerque’s founding in 1706 is noted for Pueblo-Spanish style architecture. Stroll the brick paths to more than 150 stores, galleries, restaurants and seven museums. The additional fee covers transportation costs.
Wednesday, April 25
Breakfast
Focus Group: Complementary 3rd Party Solutions and Microsoft Roadmap (incl., Vista)
with TIMSS)
In this session, you’ll find the answers to the big questions: How do I measure the ROI on my TMA Resources software investment? Where are the gaps in my resources, business processes and information that are hindering my organization from using TMA Resources’ software to its fullest potential? And how do I target my most profitable members and member activities to increase my organization’s ROI? Learn how to motivate your staff to fully leverage your TMA Resources software and move beyond its basic capabilities. Learn how to really measure the results from your member interactions and hear how your colleagues are translating customer data into improved member communications and benefits. And hear about how customers are successfully implementing business process re-engineering.
Personas: Senior Executive, System Administrator, Certification Manager
Versions: All
TMA Resources Staff Liaison: Bridget Ishmael
Learn from the brightest in the business how best to tune your TIMSS or Personify application, and their underlying databases, to operate effectively and efficiently. It’s all about performance, and our DBA experts will show you how to get the very most from your technology investment.
Personas: System Administrator
Versions: All
3. Marketing Challenges with Changing Demographics As associations grow and develop new products and benefits, they must be able to do business with more diverse audiences, who often do not fit the profile of the average member. As your target audiences change, your marketing messages must also change. In this session, TIMSS customers will share their dilemmas and solutions for over-coming the challenges of marketing to people who are different ages, live in different regions, and have different needs and wants.
Personas: Exhibition Manager, Marketing Manager, Meetings Manager, Membership Manager, Subscriptions Manager, Advertising Manager, Everybody
Versions: All
TMA Resources Staff Liaison: Bridget Serchak
Presenters:
Tim McCreight, American Institute of Chemical Engineers (AICHE)
Curtis Nunley, American Society of Civil Engineers (ASCE)
This informal discussion gives those in professional development an opportunity to see how other TMA Resources customers are handling certification and accreditation and the chance to discuss what’s hot in educational programming.
Personas: Certification Manager, Certification Registrar, Transcript Manager
Versions: All
TMA Resources Staff Liaison: April Manning
Break
Back by popular demand is Ask TMA Resources. This is your chance to get your questions answered by the senior management team. Interested in learning more about products, services, or the future of TMA Resources? This is your chance to ask and receive answers from the company’s top executives.
Lunch (on your own)
TMA Resources staff will lead this training session for Membership Advantage, TMA Resources membership BI solution. Non-technical users learn how to answer your most pressing membership questions through the practical application of Membership Advantage and its supporting tools.
Personas: Marketing Manager, Meetings Manager, Membership Manager
Versions: TIMSS 6, Personify
TMA Resources Staff Liaison: Amy Scherdin
Presenters:
Steve Coolbaugh, TMA Resources
Amy Scherdin, Tma Resources
Personify Studio is the tool that allows you to complete the modification or creation of personas through the creation and modification of persona screens, fields, workflows and more. In this four-hour training session, you’ll learn how to create, modify and deploy persona screens, add and remove fields, and modify workflows to create the most productive and efficient user experience possible. Become an architect of user efficiency, with Personify Studio.
Personas: System Administrator
Versions: Personify, and anyone considering upgrading to Personify.
TMA Resources Staff Liaison & Presenter: Russ Hilliard
Receive detailed training from a TMA Resources staff member on the TIMSS Marketing and List Management Module. Learn how to create, store, and manage your lists of members, prospects, and customers.
Personas: Call Center Manager, Call Center Representative, Certification Manager, Exhibition Manager, Marketing Manager, Meetings Manager, Membership Manager, Subscriptions Manager, Advertising Manager
Versions: TIMSS 6
TMA Resources Staff Liaison & Presenter: Gigi Jason
No two TIMSS modules are more connected to each other than the Subscription and Advertising modules. Come learn how they can both be used to their fullest, including new Advertising enhancements being released in the second quarter of 2007. These days, the Subscription module means more than just printed journals, and the Advertising module means more than print insertions. Learn all the ways that these two modules can be used to setup new types of revenue streams for your organization. Also, learn how TIMSS supports Publication Audit, including both ABC and BPA reporting, which can have a huge impact on your Advertising revenue.
Personas: Subscription Manager, Advertising Manager
Versions: TIMSS 6
TMA Resources Staff Liaison & Presenter: Susannah Mechem
5. Open Training on TIMSS 5 and TIMSS 6 Don’t miss your chance to stump our training staff with questions regarding just about anything having to do with TIMSS 5 or 6. Back for a command performance, our trainers will show you how to do just about anything that TIMSS 5 or 6 can do for you. Specific or general questions are welcome. If you can do it in TIMSS 5 or 6, our trainers will show you how.
Personas: All
Versions: TIMSS 5 & 6
TMA Resources Staff Liaison: April Manning
Presenters:
Donna Herring, TMA Resources
April Manning, TMA Resources
The Model Association is a progressive beta program that gathers feedback from our customers. This program allows our customers to run Personify through a series of exercises in a lab environment and provide feedback to TMA Resources to ensure that the product is as customer-centric as possible. In this four-hour training session, you’ll participate in a mini version of the Model Association labs. Here you will learn more about the concept of the Model Association and future phases, hear from customers who have participated, perform hands-on exercises within Personify, and participate in design and documentation feedback. Special thanks to the Association Management Center (AMC) for providing the laptops for this lab.
Personas: All
Versions: All
TMA Resources Staff Liaison: Anne-Marie Fields, Mike Caudill
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